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IT Support Officer

Job Detail

Industry

Banking/Financial Services

Job Type

Full Time/Permanent ( First Shift (Day) )

Department

Information Systems

Job Location

Multiple Cities

Gender

No Preference

Minimum Education

Bachelors

Degree Title

Computer Sciences

Career Level

Entry Level

Minimum Experience

Less than 1 Year

Apply By

Dec 10, 2023

Posted On

Nov 27, 2023

Job Description

Provide excellent customer service and technical support.
Respond to inquiries and issues in a timely and efficient manner.
Troubleshoot and resolve technical issues with the services.
Escalate complex issues to the appropriate department or team member for further assistance.
Gather customer feedback and provide suggestions for improvements to products and services.
Collaborate with other departments within the company to ensure a seamless IT customer experience.
Documents intenal procedures and IT inventort