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IT Support Officer
 
Job Detail
Industry
Banking/Financial Services
Functional Area
Computer Networking
Total Position
3
Job Type
Contract ( Rotating )
Job Location
Multiple Cities
Gender
Male
Age
22 - 28 Years
Minimum Education
Bachelors
Degree Title
Computer Sciences
Career Level
Entry Level
Required Experience
Fresh - 2 Years
Apply By
Feb 23, 2024
Posted On
Jan 23, 2024

Job Description

Job Duties & Responsibilities:

  1. Provide excellent customer service and technical support.
  2. Respond to inquiries and issues in a timely and efficient manner.
  3. Troubleshoot and resolve technical issues with the services.
  4. Escalate complex issues to the appropriate department or team member for further assistance.
  5. Gather customer feedback and provide suggestions for improvements to products and services.
  6. Collaborate with other departments within the company to ensure a seamless IT customer experience.
  7. Documents intenal procedures and IT inventort

Required Skills:

  1. Strong customer service and technical support skills.
  2. Excellent problem-solving skills.
  3. Strong ability to multitask and prioritize.
  4. Sound Knowledge of window Hardware and software

Required Skills

Inventory Control, Help Desk Support, Installation and Software Configuration, Tbricklaying,

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