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Customer Interaction Centre Officer - Inbound
Job Detail
Banking/Financial Services
Functional Area
Client Services & Customer Support
Total Position
Job Type
Full Time/Permanent ( Rotating )
Job Location
No Preference
18 - 28 Years
Minimum Education
Career Level
Entry Level
Minimum Experience
Salary Range
PKR. 18,000 to 20,000/Month
Apply By
Sep 1, 2019
Posted On
Aug 1, 2019

Job Description

  • Answering inbound customer calls as per defined SOP and customer handling ethics.
  • Providing correct and precise information to customer queries regarding the banks products.
  • Responding to customer emergencies, investigating complaints and assisting customers in problem resolution.
  • Performing account maintenance and activations exercising due diligence and vigilance.

Required Skills

رعاية العميل, Adminstration Knowledge, Phone Banking,

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