Customer Interaction Centre Officer - Inbound, Karachi, Faysal Bank Limited

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Customer Interaction Centre Officer - Inbound

Job Detail

Industry

Banking/Financial Services

Functional Area

Client Services & Customer Support

Total Position

Job Type

Full Time/Permanent ( Rotating )

Job Location

Karachi

Gender

No Preference

Age

18 - 28 Years

Minimum Education

Intermediate/A-Level

Career Level

Entry Level

Minimum Experience

Fresh

Salary Range

PKR. 18,000 to 20,000/Month

Apply By

Sep 1, 2019

Posted On

Aug 1, 2019

Job Description

Answering inbound customer calls as per defined SOP and customer handling ethics.
Providing correct and precise information to customer queries regarding the banks products.
Responding to customer emergencies, investigating complaints and assisting customers in problem resolution.
Performing account maintenance and activations exercising due diligence and vigilance.

Required Skills

رعاية العميل, Adminstration Knowledge, Phone Banking,